Patient Feedback
Here’s what our patients say about us:
The treatment I had from Clinical Options at St Clement’s Surgery was excellent. Both Dr Kotnis and Dr Hernandez were very pleasant and kind. I can strongly recommend them and your service.
I had no pain after the removal of my cyst, and now that the stitches have been taken out I can see that I have a tidy scar that is healing up well. The cyst itched all the time and that stopped immediately, and I can now lie comfortably on my back. It didn’t seem too much to pay for something that makes such a difference.
Best wishes
SJ Sep 2024
Thank you for arranging this for me.
I found the experience very easy, pain-free and comfortable and would definitely use the surgery in the future.
Thanks to yourself and Dr Ladbrook, I would be happy to recommend to others in the future.
Kind regards
D April 2024
Many thanks Xxxx – everything went very well thanks. I felt the surgery was well explained before and after and was undertaken very professionally. I’ve now had the stitches out and it’s healed up nicely and has caused no discomfort. A success!
Best wishes,
T March 2024
Just to let you know that I was very happy with my appointment on the 26/02/2024 with Dr Thakore. Everything went very smoothly and Dr Thakore was very efficient and friendly. It was a very good experience.
With Kind regardsW Feb 2024
Many thanks, Xxxx. The surgery went well, and the wound is healing nicely. I’m very grateful to you, Dr Kotnis, and the rest of the team.
Best wishes
R Feb 2024
Hi there,
Many thanks for this. I would like to say that Dr Ladbrook at Yew Tree Practice, did a brilliant job. He was professional, calm, polite and efficient, all of which enabled me to relax prior to and during the minor surgery. Furthermore, the nurse at my own GP surgery commented several times about how the stitches were the “best” she’d ever seen. Praise indeed.
Please feel free to use my comments on your website if you so wish. I think my sister will be contacting soon as she requires similar surgery.
Regards
WD Jan 2024
Many thanks Xxxx for the information provided. I’m obviously delighted with the results. I thought the entire experience was handled really well. Gina was brilliant organising my appointment and providing necessary info and the subsequent surgery was extremely professional, caring and great with aftercare advice.
I hope not to need your services too often however , I would not hesitate to use Clinical Options again in the future. CW Sep 23
Dear Xxxx
I have been really impressed from start to finish. Everyone has been friendly, helpful and reassuring. Everything was explained clearly to me before and during the minor surgery and I felt comfortable asking any questions. All is looking good I’m very happy I had the mole removed. I can now look for tops without collars !So a big thank you to you all. CH Sep 23
Dear Xxxx, thankyou for your recent contact requesting feedback. I was extremely pleased with the whole experience. Everything was explained in a timely and clear manner. The surgery was carried out on time by Rob and his assistant and the after care required was explained in a precise and clear manner. I will return to have my sutures removed in about 6 days time. So many thanks. JD Aug 23
Hi Xxxx,Very pleased to say it all went well. I’m very happy with the service and equally impressed with the skill ,and professionalism of the surgeon . Communication was excellent and everything was explained clearly, many thanks ES Aug 23
Thank you for passing on that documentation. Overall, my experience was very positive. Dr Thakore was very capable and knowledgeable. He, the nurse, and the student were all very friendly and adeptly employed humour to make me feel more at ease! I now no longer feel any soreness and the stitches appear to be dissolving nicely. The only thing I’m wondering is the procedure took less than 30 minutes (from start to finish), so should I have been refunded the additional amount? I did arrive 10 minutes late because of getting a bit lost, so I suppose it’s my fault! Regardless, the service was very good and I would certainly recommend you to others. CC Jul 23
I would like to thank Dr. Hernandez for the procedure performed. He is clearly very good at what he does. I am pleased to say there is no grow back of the cyst and the surgical site healed immaculately without infection. On removing the stitches at my local GP surgery the nurse was very impressed with his sutures/ stitching. She said it had been a long time since she saw such neat work. I was very happy with how I was treated throughout the process. CS Jul 23
Dear Xxxx thanks for organising my procedure with Dr Kotnis at the Oxford clinic the procedure went well and Dr Kotnis and his assistent did a good job neat and tidy. i had my stiches removed today and it all looks good no problems, once again many thanks. BJ Jun 23
Thank you. The procedure went well; the outcome was as I had hoped; Dr Kotnis was thoroughly pleasant and efficient, time-wise, and I have experienced no post-operative problems. Many thanks and best wishes RW Jun 23
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